Frequently Asked Questions
Everything you need to know about our clean beauty standards and services.
Are Minimalist products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and specifically designed without synthetic fragrances or harsh irritants to ensure they are safe for even the most sensitive skin types.
How long does shipping take?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international shipping may take 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, even if it has been opened.
Are your products vegan and cruelty-free?
Absolutely. We never test on animals, and we do not use any animal-derived ingredients in our formulations. We are proud to be 100% vegan and Leaping Bunny certified.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer subscriptions for recurring orders?
Yes, you can choose to subscribe to your favorite products and save 15% on every order. You can customize your delivery frequency and cancel at any time through your account dashboard.